Town of Chapel Hill, NC
Home MenuEmergency
We update this page with timely information about Town facilities, services, and traffic alerts related to emergencies. For the latest weather updates, visit weather.gov/rah
Here are some helpful reminders for weather-related events.
If you see high water, do not drive or walk through it. Turn around, don't drown.
If you see a tree down, and:
- it's dangerous, call 911.
- it's on public property, report it at SeeClickFix (use the Hazardous Weather Event Response category)
- it's not on public property, call a tree company or wait until it's safe to clear it.
Drivers should treat traffic signals without power as a four-way stop.
Download Chapel Hill Transit’s app for the most up-to-date service changes (iOS users and Google Play).
Important Sign-Ups
General Weather-Related Information
Visit weather.gov/hurricane to learn how to prepare for storms.
Build an emergency kit at readync.gov/plan-and-prepare/get-kit.
Trees
If you see a tree down, and:
- it's dangerous, call 911.
- it's on public property, report it at SeeClickFix.
- it's not on public property, call a tree company or wait until it's safe to clear it.
Utilities
- Duke Energy
duke-energy.com
Report a power outage: 1-800-PowerOn (English) or 1-866-4-APAGON (Spanish).
Outage map: duke-energy.com/outages/current-outages - Piedmont Electric
pemc.org or 800-222-3107 - Dominion Energy (formerly PSNC Energy)
dominionenergy.com/ or 877-776-2427 - OWASA
919-968-4421 or owasa.org or info@owasa.org
Resources in Orange County
- Chapel Hill: 919-968-2743 or townofchapelhill.org or twitter.com/chapelhillgov
- Carrboro: 919-942-8541 or townofcarrboro.org or twitter.com/carrborotowngov
- Hillsborough: 919-732-1270 or hillsboroughnc.gov or twitter.com/HillsboroughGov
- Orange County Emergency Services: 919-245-6100 or during emergencies 919-245-6111
readyorange.org and twitter.com/ocncemergency - Orange County Health Department: 919-245-2400 or orangecountync.gov/health or twitter.com/OrangeHealthNC
- UNC-Chapel Hill: 919-962-2211 or unc.edu or 843-1234 (Weather Hotline) or alertcarolina.unc.edu
American Red Cross
- 919-489-6541 or redcross.org/local/north-carolina/eastern-north-carolina.html
- OR in Spanish: redcross.org/cruz-roja.html
State and National Resources
- Ready North Carolina: readync.org
- OR in Spanish: readync.org/es/espanol
- National Weather Service: weather.gov
Shelters
Orange County is responsible for establishing emergency shelters due to extreme weather and power outages. For more information, visit orangecountync.gov/650/Disaster-Emergency-Preparedness.
The Inter Faith Council is Chapel Hill’s community house and also provides shelter for those in need. For more information, visit ifcweb.org/services/community-house or ifcweb.org/services/homestart.