Online Registration

1-855-725-7107

To improve public safety and wisely manage Town safety resources, the Accidental Alarm Program and its associated ordinance set civil penalties for excessive accidental alarms (four or more within a permit year) and failure to obtain permits. Registering your alarms is free.

An accidental alarm is any signal that solicits a response from Police or Fire departments to which the responding units find no evidence of fire or products of combustion or medical emergency or no evidence of unauthorized intrusion, robbery, or other such crime in or on premises. Malfunctioning equipment, human error, or environmental concerns can cause accidental alarm activations.

When the program was implemented, public safety leaders looked at how limited resources were being used. Many hours were being spent investigating alarm reports that turned out to be accidental.

Accidental alarms that occur at locations which have failed to register will result in a $100 fine.

Accidental alarm activations within a 365-day period will result as follows:

4 & 5 $100 each
6 & 7 $200 each
8 & 9 $300 each
10+ $500 each

Read the ordinance

If you have additional questions or comments email records-police@townofchapelhill.org or call the Chapel Hill Police Department at 919-968-2760.

If you have questions about the registration process or appeals call 1-855-725-7107 to reach Cry Wolf, the third-party vendor which handles this process.

For all other questions visit this page.