Town of Chapel Hill, NC
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For more information on other Town services, visit the Service List.
In any emergency, dial 911 for assistance. Should you need further information, please call 919-969-5000.
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CHAPEL HILL CONNECT is here to report non-emergency issues to the Town of Chapel Hill from your smartphone, tablet, or computer.
Report code enforcement issues.
Questions? Contact us at info@townofchapelhill.org.
| Concern | Department | Contact Info | More Information | |
|---|---|---|---|---|
| Compliment to the Town | Communications and Public Affairs | 919-968-2743 | ||
| Report information about crimes | Crimestoppers |
919-942-7515 919-226-CRIM(E) |
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| Dangerous or Loose Animals; lost pet | OC Animal Control | 919-942-7387 911 |
Call 911 if causing a traffic hazard. |
|
| Dead Animal Removal | Public Works (on Town-maintained streets) | 919-969-5100 911 |
Call 911 if causing a traffic hazard.
On roads outside Town limits, call NC Dept. of Transportation at 1-877-368-4968. |
|
| Fair Housing COMPLAINT |
Affordable Housing and Community Connections | 919-969-5081 | ||
| Report a fire hazard | Fire | 919-968-2781 911-Emergency or after hours |
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| Flooding, erosion or drainage problems; dumping into storm drains | Public Works Stormwater Division | 919-969-7245 (919-969-RAIN) | ||
| Garage and Yard Sale Signs | Building and Development Services | 919-969-5066 | ||
| Graffiti | Police | 911 | ||
| Hazardous spills or natural gas leaks |
Fire | 911 | ||
| High grass | Building and Development Services | 919-968-2718 | ||
| Incorrect or out-of-date information on Town website | Communications | 919-968-2743 | ||
| Junk Vehicles or trash on private property | Building and Development Services | 919-968-2718 | ||
| Landlord/Tenant Disputes | NC Dept. of Justice |
1-877-566-7226 (1-877-5-NO-SCAM) |
www.ncdoj.com/Consumer/Home-Repair-and-Home-Products/Renting-a-Home.aspx | |
| |
OC Human Rights and Relations |
919-245-2487 | https://www.orangecountync.gov/157/Human-Rights-Relations | |
| Minimum Housing Standards | Building and Development Services | 919-968-2721, 919-969-5036 |
orangecountync.gov/656/Healthy-Homes |
|
| Excessive Noise | Police | 911 | ||
| Noise Permits | Police | 919-968-2760 | ||
| Obstructions in Public Right-of-Way | Public Works | 919-969-5100 | ||
| Park conditions | Parks and Recreation | 919-968-2784 | ||
| Parking violations on Residential Property | Building and Development Services | 919-969-5066 | codeenforcement@townofchapelhill.org |
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| Problems with Power Lines | Duke Energy | 800-769-3766 or duke-energy.com/customer-service/request-light-repair |
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| Public Housing Maintenance | Housing | 919-969-4982 | On nights, weekends or holidays, call 968-2855 | |
| Missed Recycling Pickup | Orange Community Recycling | 919-968-2788 | ||
| Street Lights | Traffic Engineering and Duke Energy | 800-769-3766 or duke-energy.com/north-carolina/outages/outdoor-lighting-repair-request.asp |
After hours, call 969-4999 | |
| Streets/Sidewalks | Public Works | 919-969-5100 Call 911 for major problems |
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| Traffic Signals and signs | Traffic Engineering | 919-969-4999 or traffic@townofchapelhill.org | After hours, call 911 | |
| Traffic safety concerns | Traffic Engineering | 919-969-4999 | ||
| Missed trash pickup | Public Works | 919-969-5100 | ||
| Tree concerns/Tree in Roadway | Parks & Recreation Parks Maintenance | Tanner Thompson, Parks Maintenance Supervisor 919-969-5153 tthompson@townofchapelhill.org |
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| Water, Sewage, or Fire Hydrant Leaks | OWASA |
919-968-4421 or owasa.org/in-case-of-emergency |
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| Weeds and overgrown vegetation | 919-968-2718 |