The Town of Chapel Hill loans interpretation equipment to community members and organizations at no charge. This equipment makes communications accessible in languages other than English and aligns with the goals and strategies set forth in the Town's Strategic Plan, the Town’s Building Integrated Communities Action Plan, and the Town’s Language Access Plan.

Interpretation Equipment Details:

The Town’s interpretation equipment includes 50 headsets and 3 transmitters. Up to 50 people can use the equipment and up to 3 languages can be simultaneously interpreted.

Simultaneous interpretation is used for large group meetings in which the speaker does not pause, and interpretation is delivered in real-time.

Policies:

The interpretation equipment is a community resource. Please follow these polices:

 Requesting Equipment:

• You may borrow the equipment at no charge.
• Equipment is available on a first come, first-served basis.
• Request equipment at least 3 days in advance to ensure availability. If this is not possible, reach out and we will do our best to meet your needs.
• To submit a request, complete the Interpretation Equipment Request and Agreement Form.
• If this is your first time borrowing equipment, schedule 15 minutes for your pickup. A Town staff member will review this document (Community Use Policies) and equipment instructions with you.

 Borrower Responsibilities:

• Once you have the equipment, you are responsible for the equipment and may not loan it to a third party.
• You are responsible for properly caring for the equipment and reporting any equipment damages or malfunctions that occur in the User Checkout Log.
• If the damages are irreparable or otherwise impractical to attempt a repair, you will be responsible for the item's replacement cost.
• You must return the equipment to the Town at the agreed upon date and time. If you would like to request a loan extension, please do so before the return date.

How do I submit a request to borrow equipment?

Complete the Interpretation Equipment Request and Agreement Form.

Have questions about the equipment? Contact Katelyn Robalino, Community Connections Coordinator, at languageservices@townofchapelhill.org or 919-968-2733.