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Compliments and Complaints

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Compliments and Complaints

The Chapel Hill Police Department is committed to open communication with the public on the performance of our personnel.  We are always pleased to hear that an employee’s performance was outstanding, and we need to know when an employee fails to meet a community member’s expectations.  Therefore it is the policy of the Chapel Hill Police Department to receive, document, and promptly respond to all compliments and complaints received from the public.  All complaints will be investigated and resolved in accordance with Chapel Hill Police Department and Town of Chapel Hill policy.

Providing Feedback on an Employee’s Performance

While the Chapel Hill Police Department welcomes feedback from the public in any way they choose to provide it, we have provided the web form below for convenience and consistency in collecting information.  If you prefer to print a paper form click here.  The paper form can be dropped off or mailed to the address below. It can also be emailed to Lt. Haywood.

Office of Professional Standards
Chapel Hill Police Dept
828 Martin Luther King Jr Blvd
Chapel Hill, NC 27514-2640

While you are not required to provide your contact information, it is helpful, as we may need to follow up with you to gather more information.  If you have questions or concerns following a submission, you may contact the Office of Professional Standards at 919-968-2760.

Please correct the fields below:

1
What type of feedback are you providing?
 *
What type of feedback are you providing?
2
Today's Date
 *
3
What type of situation led to the interaction with the Police Department?
 *
What type of situation led to the interaction with the Police Department?
4
What was/were the name(s) of the employee(s)? (If unknown, type unknown in the name field.)
 *
What was/were the name(s) of the employee(s)? (If unknown, type unknown in the name field.)
5
Your Name (Optional)
6
Your Date of Birth (Optional to help us differentiate people with the same or similar names)
7
Your Race
Your Race
8
Your Ethnicity
Your Ethnicity
9
Your Gender
Your Gender
10
Your Address (Optional)
Your Address (Optional)
11
What is/are the best telephone number(s) at which we can reach you?
What is/are the best telephone number(s) at which we can reach you?
12
Email (Optional)
13
When did the incident occur?
 *
When did the incident occur?
14
Where did the incident occur? (Street address if possible. Otherwise put general location.)
 *
15
If a police department employee responded to your call or complaint, how satisfied were you with that officer's performance?
 *
If a police department employee responded to your call or complaint, how satisfied were you with that officer's performance?
16
Please describe the incident in detail.  Include any compliment or complaint that you wish to report to the police department.
 *
17
Attach any documents or photos that you would like to provide with your compliment/complaint.
  1. To receive a copy of your submission, please fill out your email address below and submit.